Privacy Policy

1. Introduction

Welcome to MIYAR LTD ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website http://miyar.uk or make a purchase from our store.

MIYAR LTD is registered in England and Wales under company number 15805939. Our registered office is at 15 Shelley Place, Tilbury, Essex, RM18 8HP, United Kingdom.

2. Information We Collect

We may collect the following types of personal information:

2.1 Personal Information You Provide

• Contact Information: Name, email address, phone number, postal address
• Account Information: Username, password, and other registration details
• Payment Information: Credit/debit card details, billing address
• Order Information: Purchase history, delivery preferences
• Communication Data: Your messages to us, feedback, and survey responses

2.2 Information Automatically Collected

• Device Information: IP address, browser type, operating system
• Usage Data: Pages viewed, time spent on site, navigation patterns
• Cookies: Small data files stored on your device (see Cookie Policy section)

3. How We Use Your Information

We use your personal information for the following purposes:

• Process and fulfill your orders
• Communicate with you about your purchases
• Provide customer service and support
• Send you marketing communications (with your consent)
• Improve our website and services
• Prevent fraud and enhance security
• Comply with legal obligations
• Analyze website usage and customer preferences

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Contract: Processing necessary to fulfill our contract with you
• Consent: You have given explicit consent for specific purposes
• Legitimate Interest: Processing necessary for our legitimate business interests
• Legal Obligation: Processing required to comply with legal requirements

5. How We Share Your Information

We may share your information with:

• Service Providers: Payment processors, delivery services, IT support
• Business Partners: Trusted third parties who assist in operating our business
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order information is typically retained for 7 years to comply with accounting and tax regulations.

7. Your Rights Under GDPR

As a data subject in the UK/EU, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Request limitation on how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details below.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and analyze site usage. You can control cookies through your browser settings.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

9. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries outside the UK/EU. We ensure that appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

14. Contact Us